Normally, for the purpose of supporting and updating Meta link Oracle account, this work is done by Oracle experts through 2 official sites.
Oracle product support
Oracle products and databases are used by many organizations.
Many software products are offered to the public by Oracle for free.
But these Meta link Oracle account are not normally provided for organizations that have commercial goals and are active in the field of business development. These organizations could use the support of these products.
There are two ways for consumers to receive support for all types of Oracle Meta link accounts:
The first way
Using the Oracle Technology Network (OTN).
With a public license, you can use Meta link Oracle account for the purpose of developing your business.
The second way
Using Microsoft Oracle Support (MOS)
The method used here is known as Accountum to Oracle Link. This method is available to people who purchase product support and licenses through Oracle partners.
Oracle Technology Network
It is free for the public to use the OTN network.
An application by Oracle to help Developers, Software architects, Database experts, or DBAs
It has created conditions for them to use all kinds of Meta link Oracle account.
Helping software experts is the purpose of the network. They can test and learn from the Base Release documents and access the discussion forums in their business development environment.
The most significant thing to note is that due to the sanctions imposed by the United States of America, citizens who live in the countries of Cuba, Iran, Sudan, North Korea and Syria do not have the right to use this network.
Oracle Meta link Account (MOS)
Those organizations that use Oracle products for business purposes and to manage internal systems should refer to the MOS site for the purpose of receiving support for the products they have purchased.
On the other hand, organizations need to have access to this account to receive product updates, fix bugs, and receive documents that are provided to them to solve software problems provided by Oracle.
On this website, the Oracle support team usually provides special documents to those people who have access to the network for the purpose of solving problems.
In addition, if you encounter a bug for which a patch is not defined while using the Meta link Oracle account, you can send a patch request to the Oracle team so that you can receive a special patch to fix the bug. This work is called a Service Request or SR.
You can access the patches that have been created for your product by using Oracle's Meta link account. You can send a support request to the Oracle team to resolve the issue.
Types of Oracle Meta link accounts
In addition to the database version and the SR service, Oracle Meta link account versions are also available to customers due to the two features.
Ryan Nik Tehzih Co offers a combination of these features to Oracle customers in different accounts.
Before preparing this account, organizations should pay attention to these two issues. And then contact the sales support team.
According to the figure below, the Oracle team informs its organizations and customers that they should update the old versions.
If an organization fails to make this change, it cannot normally support the old Oracle database.
For this reason, to get support, it is necessary for organizations to use databases older than the EXTENDED version of the Meta link account.
According to this division, accounts are categorized into two types:
Types of Oracle Meta link accounts
EXTENDED Meta link Oracle account
For versions older than version 12.1.0.1, you can get support and create patches.
Meta link regular account
All versions 12.2.0.1 and later are normally supported.
Meta link account with SR service
According to this account, when you see a bug for which a patch has not been created, you can send a patch request to the Oracle team.
You can use this account to receive the provided updates and access the provided documents and patches.
Meta link account without SR service
You can use this account to receive the provided updates and access the provided documents and patches.
