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UX Tools You Should Know: Google Analytics, Microsoft Clarity & Mixpanel

UX Tools You Should Know: Google Analytics, Microsoft Clarity & Mixpanel

If you want to build better user experiences, you need to understand how users behave.
Here are three tools that help you do exactly that — each in a different way.


1. Google Analytics (GA4)

Google Analytics is the most popular analytics platform. It tracks how users find your site, what pages they visit, and how long they stay.

UX-related features:

  • Track pageviews, bounce rates, and session duration

  • See how users move through your site

  • Set up conversion goals (e.g., sign-ups, purchases)

  • Analyze traffic by device, location, or source

Great for: Understanding traffic patterns and high-level user behavior


2. Microsoft Clarity

Clarity gives you a visual look at user behavior. It's simple, free, and very UX-focused.

UX-related features:

  • Heatmaps to see where users click or scroll

  • Session recordings to watch how people interact with your pages

  • Detects rage clicks, dead clicks, and scroll depth

  • No setup needed — just add a small script

Great for: Finding UX issues like confusing layouts or broken interactions


3. Mixpanel

Mixpanel is a more advanced, event-based analytics tool that tracks what users do inside your app or website.

UX-related features:

  • Track custom events like “tap on CTA” or “completed signup”

  • Build funnels to see where users drop off

  • Measure retention and cohort analysis

  • Run A/B tests and segment your users

Great for: Understanding in-app behavior, user journeys, and improving product experience


So, how are they different?

Each tool has a different strength when it comes to UX:

  • Google Analytics gives you the big picture. You can see how users get to your site and where they go — but it doesn’t show you what exactly they do on the page.

  • Microsoft Clarity lets you see real user sessions, so you can watch where people struggle or get confused. It’s visual and beginner-friendly.

  • Mixpanel goes deeper by tracking specific user actions. You can analyze funnels, retention, and make data-driven product decisions.


Which one is better for mobile apps?

If you’re focusing on mobile apps (not just websites):

Mixpanel is your best choice.
It’s built for event tracking, works great with mobile SDKs, and helps you understand how users interact with your app over time.

Clarity is currently web-focused (not ideal for mobile apps), and Google Analytics can work for mobile too, but Mixpanel gives much richer in-app insights.

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